Murray Murray & MacDonald Insurance Services, Inc (MMISI) was founded and incorporated in November 1971 as an agency focused on sound business practices and client satisfaction. With locations in Falmouth and Bourne, Massachusetts, MMISI proudly serves thousands of clients over the Northeast, Florida, California, Missouri, and Colorado while maintaining that original vision. The mutual success of MMISI and its associates depends upon the total satisfaction of our clients.
Celebrating thirty-nine years of client service, we are an established risk management and insurance provider to North East clients and beyond. Located on Cape Cod, MA, we focus on risk mitigation, risk transfer, and insurance brokerage across a diverse client spectrum.
Representing many quality insurance companies permits us to offer risk transfer programs suiting most personal and business needs. On average, we settle claims in excess of seven million dollars per year. These settlements contribute to rebuild our clients' lives repairing vehicles, homes and businesses; paying medical bills, and defending clients against law suits.
We reduce our clients' "Cost of Risk" by using our "Risk Management Audit," implementing various "Risk Reduction Techniques." Together they help improve our clients' bottom line. Our "Claim Satisfaction Survey" scores consistently in the 90th plus percentile on satisfied settled claims.
MMISI is committed to providing its clients quality products and services by doing what is right, doing the best we can and treating our clients in the manner they want to be treated. We are sensitive and responsive to our client needs and devoted to their satisfaction. We help our clients reduce risk, protect their assets and plan for their future. We endeavor to be fair, courteous, and professional in all our interactions.
MMISI acknowledges its responsibility to the communities where it is located. By our leadership and active participation in community affairs, as well as our economic vitality and quality of our products and services, we contribute to enhancing the communities in which we live and work.
MMISI is committed to work as an outsourced "Risk Manager" helping clients navigate and mitigate risks that can adversely impact the bottom line of a business or the financial assets of a family. We are committed to quality service, which means a willingness to listen to persons with concerns or complaints, a willingness to immediately act upon same, as well as to effectuate any modifications to company procedures to help better develop customer relations.
A Chartered Property Casualty Underwriter, or "CPCU," is an insurance professional who has earned the CPCU designation. CPCUs are considered the standard setters of the insurance industry. In order to achieve this prestigious designation, insurance professionals must meet certain requirements in education, ethics, and experience.
The Certified Risk Managers International (CRM) designation demonstrates that you are knowledgeable in all areas of managing risks, hazards, and exposures. To earn the designation, one must pass all five examinations on risk management within a five-year period.
The Certified Insurance Counselors (CIC) Program has been the insurance industry's premier, proven source for practical, real-world education since 1969.
More than 300 CIC institutes are conducted each year in major cities throughout the U.S. and Puerto Rico. Designed to cover important aspects of the insurance field, each institute is 20 hours of instruction, followed by an examination.
CLTC stands for "Certified in Long-Term Care," a designation granted by the Corporation For Long-Term Care Certification. CLTC graduates have completed a rigorous multidisciplinary course that focuses on the profession of long-term care. The program is recognized by state regulators, through the granting of continuing education credits, as having provided essential information necessary to the appropriate sale of long-term care insurance.
